sanctuary website return policy

RETURNS

In order to return an item, you must call Sanctuary, Inc. within 7 business days of the receipt of the item at 781-444-3073 or 800 647 0878 Monday-Friday, 9:00am - 5:00pm EST. The item must then be returned in saleable condition within 7 days of the first phone call.

NO RETURNS ACCEPTED AFTER 7 DAY PERIOD.

MANUFACTURER DEFECTS

We will replace defective items after testing on in house equipment.  In the case where the item is sold out or discontinued, we will do our best to replace the merchandise with an item of equal value.

ALL SALES ARE FINAL ON THE FOLLOWING:

All Church Supplies          Soundtracks
Reduced/Sale Items          Framed Artwork
Choir/Minister’s Robes       Engraved Products